Position Detail
Customer Service Officer (Telecom) - Central/$2000 /5 day week, Office Hour
Posting Date : 14 Feb 2019 | Closing Date :15 May 2019
Industry Specialization : Information Technology / Telecommunication / eCommerce
Type of Employment : Permanent
Minimum Experience : 3 Years
Work Location : Singapore

  • 5 day week, Monday to Friday, 8am to 5.30pm (working hour is fixed)
  • First year contract with full benefits
  • Basic Salary: up to $2200

Our client is an established network service provider that offers integrated mobile solution

Responsibilities:

  • Attend to hotline calls on products and services.
  • Attend to customer queries, complaints and concerns from other sources.
  • Follow up to provide solutions or recommendations.
  • Follow up on service termination requests.
  • Attend to service requests from emails and faxes.
  • Provide back-end support for applications processing.
  • Assist in handling customers at front counter, when necessary.
  • On standby duty rotation to handle urgent calls after office hours.
  • Generate monthly reports.
  • Any other related duties assigned by supervisor.

Requirement:

  • Minimum 5 N’ Level or 3 GCE O’ Level passes with a credit in English.
  • Fluent in English
  • Preferably with minimum one year customer service experience. However, those without working experience but have the right aptitude will be considered.
  • Customer service, problem solving, analyzing and multi-tasking skills.

How to Apply:

Simply submit your application by emailing a detailed copy of your updated Resume in MS Word Format (including your Current and Expected salary with attached recent photo) to

inspire7@achievegroup.asia

Principal Consulting Manager, Koh Mui Hong  (Reg no. R1108738 )

We regret only short listed candidate will be notified. All applications will be treated with the strictest confidence.

By submitting any application or résumé to us, you will be deemed to have agreed and consented to us collecting, using, retaining and disclosing your personal information to prospective employers for their consideration.

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